The file may have been read correctly but confirmed it does not belong in the computer. Note: If the computer does not start up without the password prompt after following these steps and while you are holding down the Option key, either the Hash was provided incorrectly to TSPS or the file did not read off the drive successfully. Continue holding the Option key until the boot picker in EFI appears and confirm the password has been removed. Start up the computer while pressing and holding the Option key. Insert the drive into the computer while it is off. TSPS will provide a signed binary file to be copied to a USB storage device (such as a flash formatted FAT or a USB hard drive with Mac OS Extended with GUID partition table).
Select Yes for the pre-chat question regarding firmware reset and provide the Hash to the advisor assisting you.
The code is case-sensitive, so provide TSPS with the Hash exactly as it appears on the customer's screen.Ĭontact TSPS via chat. Press the key sequence Shift + Control + Command + Option + S at this screen. Start up the computer to the password entry screen by pressing and holding the Option key. Use the new Firmware Password Reset scheme: You have for your machine or altered for all machinesįor the MacBook Air (Late 2010) and later, MacBook Pro (Early 2011) and later, iMac (Mid 2011) and later, and Mac mini (Mid 2011): If you still see a four-digit passcode lock after these steps at startup, reset the NVRAM by holding down Command-Option-P-R while restarting the computer. You should see the lock symbol for a moment, and then the computer should restart to the Startup Manager.
Turn on the customers computer while pressing and holding the Option key. Insert the Flash drive into the customers computer. Name it Firmware.ĭrag the binary file named SCBO to your Desktop.Ĭp ~/Desktop/SCBO /Volumes/Firmware/.SCBOĬp ~/Desktop/SCBO /Volumes/Firmware/._SCBO also, if you send me a pm i can get you the correct scbo file for you machine, just send me a pm.įormat a Flash drive GUID partition scheme and Mac OS Extended format. i can provide my scbo file to whom ever to help figure out how to bypass apples security. Below is the correct way to remove the firmware password, i have the scbo file, i am not aware if the scbo is unique to each machine and password.
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